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SemoTech Dedicated Hosting Advantage
  SemoTech Internet Solutions - Dedicated Hosting Advantage

SemoTech prides itself in the fact that Managed Support Services are included with all our dedicated servers. Our managed support system includes remarkably comprehensive support for the administration and consistent operation of your server.

Unlike most providers SemoTech partners with Tier-1 operators which fully own their facilities and manage them directly with a full level 3 staff on site 24 hours per day, 7 days per week. As such we are able to respond to any and all issues directly, mitigating the impact of issues at any layer; from software, to server hardware, to network layer.

Here is our Dedicated Server offering:

Powerful, High Performance Hosting Solutions
Starting at $349 / Month
Powerful Pentium 4 3.0GHz - upg to Dual Processors
100% Network Uptime Guarantee
24/7/365 HelpDesk Support
24/7/365 Proactive Server Monitoring
2 Hour Hardware Replacement SLA
1600GB Multi-Homed Bandwidth (800G up/800G dn)
50GB Remote Backup Storage - upg to 100GB
1GB DDR PC 3200 RAM upgradeable to 2GB
Primary 120GB 7200RPM SATA HD w/ 8MB cache
Secondary 120GB Backup Drive
Super-Secure Linux CentOS 4 Operating System
Full Management through cPanel & Web Host Manager
$0 setup fees (limited time offer)

The definition of the term "managed" differs hugely from provider to provider; as such, when hosting with SemoTech you have a huge advantage. We'd like to make it clear just how much further we take the management and operation of your servers by providing some details:

Core Managed Services:
Average Competing Dedicated Average Competing Managed SemoTech Managed
Hardware Support Yes Yes Yes
Free Reboots Yes Yes Yes
Free OS Reinstall Rarely Varies Yes
Direct 24/7 Level 3 Staff Access Rarely Rarely Yes
Hardware Replacement SLA None None 2 Hour
Support Response SLA None None 2 Hour
Live Person Phone Support Rarely Varies Yes

Software Level Management:
Average Competing Dedicated Average Competing Managed SemoTech Managed
Operating System Updates None Per Request Proactive
Application Security Updates None Per Request Proactive
Control Panel Updates None Per Request Proactive
Service Monitoring None Yes Yes
Failed Service Restart/Repair None None Yes
Best Effort 3rd Party Application Support None None Yes

Security and Data Integrity:
Average Competing Dedicated Average Competing Managed SemoTech Managed
Compromised Server Recovery None Included Included
Daily System Security Audit None None Included
Initial Security Hardening None None Included
Firewall Installation and Configuration None None Included
E-Mail Antivirus Management None None Included
Real Time Spam Filtering None None Included
Disk Integrity Monitoring and Response None None Included
Managed Off Server Network Backup None None 50 Gigabytes

Network Level Features:
Average Competing Dedicated Average Competing Managed SemoTech Managed
Multihomed Network Varies Varies Yes
Tier 1 Bandwidth Rarely Varies Yes
N+1 Routing Device Redundancy Rarely Rarely Yes
100% Network Uptime SLA None None Yes

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